Thank you for shopping at avycollections.com. We strive to ensure your orders arrive safely and on time. Please review our shipping policy below.
1. Order Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
- Orders placed after 5:00 PM IST may be processed on the next business day.
- Delays may occur during peak seasons (e.g., holidays or sales events).
2. Shipping Options & Rates
We currently ship to the following regions:
Domestic Shipping (India):
- Standard Shipping:
- Delivery Time: 3–7 business days
- Cost: [Free/Flat ₹_/Calculated at checkout]
- Express Shipping:
- Delivery Time: 1–3 business days
- Cost: ₹_
3. Delivery Timelines
- Estimated delivery times begin after order processing is complete.
- Delays due to courier services, weather, customs, or unforeseen circumstances are beyond our control.
- Track your order using the tracking number provided via email once shipped.
4. Shipping Restrictions
- Some items may require special handling or incur additional fees.
- Ensure your shipping address is 100% accurate. We are not responsible for incorrect addresses provided by customers.
5. Lost or Damaged Packages
- If your package is lost or damaged during transit Contact the shipping carrier directly using your tracking number.
- If unresolved, email us at [contactus@avycollections.com] within 14 days of delivery.
- We may require photos of damaged items or packaging for insurance claims.
6. Returns & Exchanges
- See our Return & Refund Policy for details.
- Return shipping costs are the customer’s responsibility unless the error is ours.
7. COVID-19 & Force Majeure
- Shipping delays may occur due to pandemics, natural disasters, or logistical disruptions. We appreciate your patience.
Contact Us:
For shipping-related questions, email [contactus@avycollections.com]